Dispatch Software

Next generation dispatch software solutions

As well as having many tools for Chauffeur Service, Limousine Hire and Private Hire companies individually, Dispatch provides a great deal of common functionality that will provide business benefits across the board for all those managing cars and drivers:

Many of our clients run more than one company, in some cases this may be two or more chauffeur service companies, two or more limousine hire or private hire companies, or a combination of different types of business.

All of these companies can easily be run under the one Dispatch system.

Core Features of DISPATCH software:

Account Customers

Hold details of all account customers, bookers and regular passengers including booking preferences

Drivers & Vehicles

Hold details of all drivers and vehicles including photos and documentation (licenses, MOT etc)

Essential Reminders

Automated reminders prompt when driver or vehicle documents are about to expire

Frequent Locations

Store frequently used addresses such as Airports, Hotels, Stations, Ports, Restaurants and Businesses

Booking Requirements

Detailed recording of all booking requirements

Web Portal

Web portal enables your customers to manage their own bookings

Customer Booking Form

Customisable booking form that can easily be added to your website to enable your customers to make bookings through your website

Multiple Views

View bookings in a variety of ways – list, daily, weekly or monthly calendar

Mapping

Automated link to mapping services (including Google maps & what3words) to calculate driving distances and travel times as well as providing accurate navigation for drivers

Multiple Tariffs

Automatically price bookings using a variety of customisable tariffs – Journey, Point-to-Point, Mileage and Hourly rate

Charges & Discounts

Ability to set up and add standard charges (e.g. Congestion zone or Low emission zone charges) as well as discounts

Branded Messages

Send professional, branded confirmations to passengers, bookers and drivers by Email or SMS

Automated Notifications

Ability to automatically send booking confirmations, reminders and driver/vehicle details a set time prior to bookings. Ability to send a request for passenger feedback a set time after each (or selected) booking

Driver Allocation

Allocate jobs to drivers individually or en masse as far in advance as you want

Dispatching to Drivers

Dispatch work quickly and easily to drivers via a smartphone app, email or SMS

Driver Tracking

You and your customer / passenger can track drivers whilst on bookings

Automated Status Updates

Ability to send automated notifications (by email or SMS) to update clients, passengers, companies or affiliates at every step of the journey (e.g. Driver en route, Driver at pickup, passenger on board)

Tier 2 Management

Ability to set up partners / affiliates and receive or allocate work to them then raise invoices or payments for shared work

Invoice Templates

Fully customisable invoices enable you to retain your corporate imaging and branding

Easy Invoicing

Invoice all bookings at the click on a button, ability to specify customer specific formats

Pay Drivers

Raise driver pay details at the click on a booking, ability to include regular payments/deductions and expenses

Accounting Integration

Ability to export invoices, credit notes and driver pay to common accounting systems e.g. Sage, Quickbooks and Xero

Accounting Integration

Take card payments for bookings and invoices with the ability to include Pay now links on bookings / invoices

Address Finder

Postcode address lookups

Reports

Comprehensive management reporting

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